Why We're Different
General Customer Support
Sales Generation
Billing Support
Technical Support
Cross-selling and Up-selling
Support Services
Customer Service
User Generated Photo
and Written Reviews
Content Moderation
Content Security
Photo/Video Tagging
Algorithm Education
Machine Learning
A.I. Operations
CX Strategy & Transformation
Omni-channel Solutions
Technology Automation
Channel Strategy
Consulting
Email
Chat
SMS
Social
In-App Messaging
Digital Support
Fraud Preventation for Marketplaces (buyers & sellers)
Trust & Safety
Product Uploads
Product Copy
Product Attribution
Photo Retouching
Data Entry
Data Enrichment
Quality Assurance
Content Design
New Product Launch
Workforce Management
Customer Journey Mapping
Process Optimization
Offerings
We work with some of the most disruptive travel and transportation companies in the world, from hotel booking apps and ridesharing services to micromobility companies to scale and differentiate their approach to customer experience.
Services We Offer to the Travel and Transportation Industry
We Work With a Variety of Travel and Transportation Companies
Ride Sharing
On-Demand Delivery
Micro-Mobility
Hotel+ Hospitality Apps
Freight
With over a decade of experience, we have formed an unspoken commitment and relentless drive to provide customers with the best experience possible. We go beyond just supporting your operations by collaboratively partnering with you to improve the way you approach CX.
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Driving Customer Satisfaction During Peak Delivery Hours
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Talk to Customers Like They Talk to Each Other
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Scaling the Road for Autonomous Vehicle Technology
A Story on the Road to Hyper Growth: The Journey of Exponentially Scaling People
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The Suite Life: Solving Seasonal Scaling Issues and Increasing CSAT
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We utilize sophisticated WFM technologies to model ideal staffing schedules, as well as take
into account real-time schedule changes and requests. This gives both our clients and TaskUs a way to accurately and easily forecast staffing requirements to accommodate your seasonal volume fluctuations.
TaskUs is centered on fusing data with the latest AI and automation processes to provide clients with effective, lasting solutions outside of the traditional proactive-reactive approach to support. We strategically apply process automation to optimize operations while ensuring quality, consistency, and a seamless customer journey.
Featured Strategic Partner:
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