For more than 11 years, TaskUs has served as the trusted partner for some of the fastest-growing home services and marketplace companies worldwide. When real estate, home warranty, and marketplace disruptors want to develop and scale a sophisticated customer experience, they partner with TaskUs as a way to differentiate their approach to customer care and catch up on their digital transformation strategies.
A quick look
Inside and Real Estate
+ Marketplaces
In Marketplaces, process waste and inefficiencies run rampant while customer care and supply and demand add to the chaos. TaskUs removes the complexity in both of these areas to empower companies to scale sustainably.
We Work With a Variety of Disruptors Like You
Home Warranty
+ Services
Brokerages
iBuyers
Leasing + Mortgage Services
Services We Offer the Real Estate Industry
AI Operations
Machine Learning
Photo/Video Tagging
Algorithm Education
Data Enrichment
Product Uploads
Product Copy
Product Attribution
Photo Retouching
Data Entry
Customer Experience
Support Services
General Customer Support
Sales Generation
Billing Support
Technical Support
Cross-selling and Upselling
Digital Support
Email
Chat
SMS
Social
In-App Messaging
Consulting
Channel Strategy
CX Strategy & Transformation
Omnichannel Solutions
Technology Automation
Process Optimization
Quality Assurance
Content Design
New Product Launch
Workforce Management
Customer Journey Mapping
Why We're Different
The real estate industry has been the slowest to adopt digital transformation, often losing customers along the way because of it. Our specialty is delivering innovation that fills the gap on manual processes that need to be scaled. We eliminate process waste, prescribe better self-help and share frontline constructive feedback.
TaskUs is centered on fusing data with the latest AI and automation processes to provide clients with effective, lasting solutions outside of the traditional manual and reactive approach to support. We strategically apply process automation to optimize operations while ensuring quality, consistency, and a seamless customer journey.
In a paper dominated world, TaskUs exists to eliminate it altogether and replace it with access to virtual humans who streamline the workflow for you. We go beyond just supporting your operations by collaboratively partnering with you to improve the way you approach CX.
Get to Know TaskUs & Real Estate + Marketplace
BLOG
3 CX Trends Driving
the Insurtech Industry
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How To Leverage AI and Language Processing to Analyze Customer Reviews
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How to Improve Customer Support with Automation
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whitepaper
Artificial Intelligence and Its Impact on the Future of Customer Support
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eBook
How to Blueprint Your CX Channel Strategy
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CX Discovery Workshop
Experience
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