Dive into Know Your Customer (KYC) trends, including the rise of GenAI, how the technology opens new ways to create sophisticated fraud, and how KYC regulations and policies must adapt to help businesses stay safe. Listen as our special guest, Marilu Jimenez, Founder and President of FINCAdvisors, discusses identity verification solutions and KY-everything with TaskUs’ […]

The interplay of AI and human intervention in customer support is not as black and white as it may seem. Get an in-depth perspective from TaskUs’ Brett Ransom and Joe Anderson on how these two entities can coexist and strive in the future in this episode of CX+U. Ready to explore?

How does one align AI with human values? In this episode of CX+U: Generative AI, TaskUs’ Siva Raghava shares his expert insights on controversial topics such as the notion of AI completely replacing human intervention. Explore the grey areas and the critical role of humans in the rapidly evolving Gen AI space. Don’t miss out!

Society is witnessing the powerful impact of Generative AI across all industries. But where do humans fit into this rapidly evolving landscape? Deep dive into the enigmatic world of AI with Us in this episode of CX+U

In this episode of CX + U, we asked ChatGPT how it thought it was changing the Trust + Safety Industry. Here’s what it told Us.

TasksUs Europe Business Development leaders Max Zagar and Nathan Chew tackle the importance of open communication and providing training and development opportunities to improve employee satisfaction and reduce turnover.

Learn how to establish multilingual support with Max Zagar and Nathan Chew from TaskUs Europe’s Business Development Team.

TaskUs Europe’s Business Development experts Max Zagar and Nathan Chew discuss the region’s conducive business climate, high-quality tech, and abundant multilingual talent perfect for customer support outsourcing.

Tune in as TaskUs industry experts Adam Larsen and Sally Stromme share their thoughts on the FinTech landscape

Find out how to navigate "medical mayhems"—from legislation to patient expectations—in this CX+U podcast with TaskUs industry experts Scott Peters and Shawn Stoner.

How is this changing Big Tech’s culture today? What should tech companies do and look for as they ride out the storm? Find out in the pilot episode of CX + U, a tech survival guide with TaskUs’ HiTech experts Aleks Bodganovski and Cory Henderson!