Sales Outsourcing Services

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your sales function

Your revenue growth is our business imperative.

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TaskUs: A Major Contender

Everest Group Peak Matrix
We’re a Major Contender in Everest Group’s Sales Services PEAK Matrix® Assessment 2024.

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    Everest Group’s Sales Services PEAK Matrix® Assessment 2024

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    Everest Group B2B Sales Peak Matrix Assessment 2024
    Value Creation Offerings
    Sales Outsourcing Services
    We build growth mindset-oriented teams — spanning account executives, account managers, BDRs and SDRs — operationalized by meticulously designed workflows and boosted by the latest technology to deliver market-leading sales results and exceptional experiences.
    Pre-Acquisition
    • Outbound Lead Generation
    • Ideal Customer Profile (ICP)/Personas
    • Lead Qualification
    Acquisition
    • Inbound/Outbound Acquisition
      (Awareness, Consideration, and Conversion)
    • Omnichannel: Chat, Email, Phone, Social
    • Full Cycle Selling
    Account Management
    • Adoption, Loyalty & Engagement
    • Customer Success Management Across Channels
      (Phone, Email, Chat, Social)
    • Retention, Winback, Upsell and Cross-Sell
    Results
    Global Digital Music Service
    Global Digital
    Music Service
    Increased revenue
    216% per rep / year
    Global Social Media Platform
    Global Social
    Media Platform
    122% achievement
    vs. target conversion rate
    Global Ecommerce SaaS Platform
    Global Ecommerce SaaS Platform
    170% conversion rate while doubling agent revenue
    Pioneer Ride Sharing App
    Pioneer Ride Sharing App
    #1 sales vendor, performing at 117% to conversion rate goal
    Online Legal Technology and Services
    Online Legal Technology
    and Services
    Exceeded client RPC and RPD targets by 15%
    US-Based Smart Home Company
    US-Based Smart Home Company
    Increased revenue
    from $1mm to > $1.7mm
    Communication Platform
    Communication Platform
    Increased conversion rates by 150%
    Leading Global Food Delivery Provider
    Leading Global Food Delivery Provider
    128% closed won rate from <90% baseline
    The DNA of TaskUs Outsourced Sales Services
    We customize and organize your GTM sales motion via a modern and digitally connected CX.
    DNA of TaskUs outsourced sales services

    What Sets Us Apart

    Recruitment & Training
    Recruitment & Training
    Science-based screening for sales talent
    Sales academy and modern certifications
    Team empowerment
    Incentive & Culture
    Incentives & Culture
    Individual and outcome-based comp plans
    Performance/leadership promotion program
    Expert Wellness + Resiliency support and accountability
    Consultative Sales Model
    Consultative Sales Model
    Customized techniques/TaskUs executive oversight
    Enhanced needs discovery, value positioning, and objection handling
    Pipeline management
    Tech Stack
    Tech Stack
    Proprietary automation tools
    Best-in-class platforms expertise and integration
    Optimized for scale and efficiency

    Proof of Excellence

    • Employees of a sales outsourcing company
      Why Driving New Revenue can be Easier Than You Think

      Know the ins and outs of sales outsourcing plus key signs it’s time to seek external help and see how dramatic the results can be

      Download white paper
    • E-commerce company employee utilizing TaskUs’ sales outsourcing services
      How a Global Ecommerce Platform Generated $32M+ through Upselling

      See how our rigorous training and consultative strategy drove higher sales and CSAT

      Download case study
    • TaskUs employees working on a client for sales outsourcing
      500% ROI In Just 6 Months: The Power of Sales Support

      Learn how our aggressive onboarding, operational proficiency and strategic execution exceeded high financial and CSAT targets

      Download case study
    • Employees of a sales outsourcing company
      How a Large On-Demand Food Delivery Platform Expanded Its Partners and Products

      Discover how our expert inside sales team, AI tools and focus on team well-being boosted conversion rates, quality and merchant signings

      Download case study

        Download the Case Study

        How a Global Ecommerce Platform Generated $32M+ through Upselling

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        I understand that my information will be used in accordance with applicable data privacy law and TaskUs' Data Privacy Policy. Please review our Privacy Policy for additional information.

          Download the Case Study

          $1M in Just Six Months: The Power of Expert Sales Support

          _

          I understand that my information will be used in accordance with applicable data privacy law and TaskUs' Data Privacy Policy. Please review our Privacy Policy for additional information.

            Download the Case Study

            Scaling Inside Sales to Expand Food Delivery Partners and Products

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            I understand that my information will be used in accordance with applicable data privacy law and TaskUs' Data Privacy Policy. Please review our Privacy Policy for additional information.

              Download the White Paper

              A Guide to Sales Outsourcing Solutions

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              I understand that my information will be used in accordance with applicable data privacy law and TaskUs' Data Privacy Policy. Please review our Privacy Policy for additional information.

              Frequently Asked Questions

              What industries do you focus on?

              We specialize in sales outsourcing services for technology (including SaaS), marketplaces, on-demand food and travel, hospitality, ecommerce and retail, financial services, healthcare, and social media. With large customer bases, these particular sectors have a significant opportunity to benefit from the performance and value outsourcing brings.

              Our organization has unique sales needs. Can your approach be tailored?
              Yes. In fact, we do not believe in a one-size-fits-all approach for anything we do at TaskUs, including sales outsourcing. We customize strategies, design workflows and build teams based on your specific business goals.
              What types of sales outsourcing does TaskUs provide?
              Our expertise spans both B2B and B2C markets, including marketplaces, and our goal is to drive revenue growth while ensuring exceptional customer satisfaction at every stage of the buyer’s journey. We offer a full range of sales outsourcing services to support your entire customer lifecycle — from lead generation to customer retention. We can partner with you for individual sales functions or an end-to-end solution.
              Where do you base your sales programs?
              We tailor the location of our sales programs to meet your needs. Currently, we operate Sales Centers of Excellence in Texas , the Philippines , Colombia , Mexico , and Greece . We're in the process of expanding to Malaysia , with more locations to come.
              We need to build a team fast! How quickly can you start?
              From initial approval to fully operational sales team, the process takes between six to eight weeks. We start recruiting immediately. Our process involves a quick assessment of your sales roles, target market and desired outcomes. Within four weeks, your first group of sales reps will start training.
              Do you have a team size minimum?
              No. There isn't a strict minimum team size requirement. However, we recommend starting with a team of at least 10 representatives to ensure optimal performance and data-driven insights. The right-sized team drives better performance consistency and provides valuable customer feedback to refine your sales strategy.
              How do you ensure performance delivery?
              We prioritize transparency and accountability to drive results. We conduct regular performance tracking through weekly, monthly and quarterly business reviews, using custom dashboards to monitor your sales team’s performance in real-time. Our team of GTM experts provides ongoing support, leveraging cutting-edge analytics, technology, process optimization and advisory services to maximize your sales success.
              How do you handle ongoing training and development for your sales teams?
              Our approach includes consistent on-the-job coaching, access to the latest sales tools and technologies and periodic upskilling sessions to keep our teams at the forefront of industry best practices and evolving market trends.
              Can TaskUs support global sales operations?
              Yes. We have diverse geographic locations worldwide and multilingual capabilities to support sales initiatives across various regions and markets and ensure a consistent, high-quality customer experience.
              How do you manage data security and compliance?
              We prioritize data security and compliance with industry standards and regulations. We implement robust security measures, including data encryption, secure access controls and regular audits, to ensure adherence to legal and regulatory requirements.