Dive into Know Your Customer (KYC) trends, including the rise of GenAI, how the technology opens new ways to create sophisticated fraud, and how KYC regulations and policies must adapt to help businesses stay safe. Listen as our special guest, Marilu Jimenez, Founder and President of FINCAdvisors, discusses identity verification solutions and KY-everything with TaskUs’ […]

The interplay of AI and human intervention in customer support is not as black and white as it may seem. Get an in-depth perspective from TaskUs’ Brett Ransom and Joe Anderson on how these two entities can coexist and strive in the future in this episode of CX+U. Ready to explore?

How does one align AI with human values? In this episode of CX+U: Generative AI, TaskUs’ Siva Raghava shares his expert insights on controversial topics such as the notion of AI completely replacing human intervention. Explore the grey areas and the critical role of humans in the rapidly evolving Gen AI space. Don’t miss out!