• 5- MIN READ

TaskUs CEO on Headwinds and What’s Next for BPO

Published on December 20, 2024

In an interview with BPO Bullhorn, TaskUs CEO, Bryce Maddock, talks about what the company is doing amid slowing industry growth. From a focus on differentiation and investment in operational excellence to developing deep expertise in specific service lines, TaskUs saw its best quarter in history. 

He also talks about what’s next in AI for BPO.


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