Customer Experience Magazine highlights TaskUs’ report on how AI is revolutionizing CX

Focusing on industry news and all things customer experience, Customer Experience Magazine (CXM) highlighted TaskUs’ recent report, in partnership with the Everest Group, on how businesses are using new technologies like GenAI to unlock new levels of personalization, efficiency and growth. 

The report is based on a survey of 71 companies from various industries and locations. It includes a view of the current investment priorities, top challenges and recommendations for improving CX.