Health Insurance Company Achieves Unmatched Data Accuracy and Validation Rates
Health Insurance Company Achieves Unmatched Data Accuracy and Validation Rates
Members expect personalized attention and fast responses from payors. However, many companies can’t keep pace because of aging machines and manual processes.
Challenged by outdated data validation methods, a millennial-targeted health insurer turned to TaskUs to increase accuracy and validation rates. Our strategic approach to recruiting talent and process improvement led to a sharp validation rate increase, setting a new industry benchmark.
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