Managing ‘hangry’ customer calls as demand for food delivery boomed

How a FinTech Company Boosted CSAT by Nearly 40%

Fintech Company Quickly Ramps Up Dispute Intake Process for Fast Results

Global Marketplace Boosts User Safety with Robust E-commerce Content Moderation Solutions  

Global Marketplace Boosts User Safety with Robust e-Commerce Content Moderation Solutions

Preventing Losses from Fraudulent Chargebacks for a Global Marketplace

How a Clinician-Designed Wellness Tool Supports Gaming Moderators’ Well-Being and Raises Performance 

Customer Service Dilemma: Why a Pharmatech Company Opted for Quality over Price Point (and Drove Higher CSAT)

Customer Service Dilemma_ Why a Pharmatech Company Opted for Quality over Price Point (and Drove Higher CSAT)

How Expert Content Moderation Fought Global Elections Misinformation

How Expert Content Moderation Fought Global Elections Misinformation

Autonomous Ride Hail Leader Accelerates Future Mobility Through Smarter Training

Autonomous Ride Hail Leader Accelerates Future Mobility Through Smarter Training

How Wellness-as-a-Service Improved Employee and Customer Satisfaction for a Financial Services Company