Why work with Us

Your success,
our mission

We’re innovators at our core, actively shaping the digital future rather than reacting to it. Our talented teams excel in dynamic environments, using advanced AI solutions to anticipate and meet evolving client needs.

By staying ahead of market trends, we don’t just keep pace – we drive change and help you move your business forward.
Trust + Safety experts overseeing the content moderation process
Trust + Safety experts overseeing the content moderation process
Digital Services

Leave old-school methods behind

In a business environment where outsourcing can be considered a cost center, we are a business driver. Gone are the days of manual processes that simply react to yesterday’s challenges. We innovate with AI to automate the mundane and augment our people, freeing them to focus on our client’s most complex problems.

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Our Approach to AI

Human centered, AI amplified

Human ingenuity drives innovation, while AI tools enhance our knowledge and help us push the boundaries of what’s possible. Together, this agility fuels the development of leading-edge services and groundbreaking applications as catalysts for business growth.

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Exceptional talent

TaskUs is renowned for its high-performing, global talent. We scientifically screen and train with proven programs. Our frontline teammates are cared for by our Wellness + Resiliency experts.
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Cutting-edge technology

Our GenAI platform TaskGPT enhances productivity, streamlines workflows, improves management, ensures security and boosts engagement.
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Insights-driven process

We make and enable data-driven decisions, leveraging business intelligence and applying data science. Standardized processes yield accurate, timely reporting for actionable business insights and performance analytics.

TaskUs Named a Leader in Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2024

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    TaskUs Named a Leader in Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2024

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    CELEBRATING US

    Recognized for
    excellence

    From our leaders who help create the culture, to the people who thrive within it, TaskUs is repeatedly recognized by our industry and beyond.
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          Our Impact

          Why companies work with us

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          Higher CSAT

          Our bespoke approach to digital CX results in service that helps exceed customer expectations.

          Select Results
          112% CSAT goal attainment for a
          food delivery platform
          No. 1 partner ranking based on performance
          psychiatry

          Wellness + Resilency

          Through our Wellness + Resiliency Program, we prioritize workplace wellness and employee mental health like no other company does.

          Select Results
          50% reduction in attribution for content moderation programs
          90% eSAT
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          Increased revenue

          Our growth-oriented teams, meticulously designed workflows and innovative tech deliver market-leading sales results.

          Select Results
          $32M revenue for a global
          ecommerce platform
          19% upselling conversions
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          Lower AHT

          We build AI tools on our proprietary TaskGPT platform to augment our teammates’ knowledge, increase efficiency and improve accuracy.

          Select Results
          20% AHT reduction (voice) for a financial services company
          10% AHT reduction (chat)
          speed

          Speed to proficiency

          We modernize training curriculums and focus on skills-based learning to maximize knowledge retention and performance.

          Select Results
          >50% faster speed to proficiency for an autonomous ride hail leader
          25% improved speed to proficiency for a social marketplace platform
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          Reduced attrition

          By taking care of our employees and investing in their career growth, we retain top talent and knowledge and reduce costs.

          Select Results
          50% reduction in attrition for a fintech platform
          61% better eSAT
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          Customer Stories

          Behind the world’s
          favorite brands is Us

          • Reaching a massive number of potential global customers

            See how a multinational conglomerate operating online marketplaces successfully scaled content moderation, AI data labeling and safe payment processing to win new customers.

            Download case study
          • Managing ‘hangry’ customers during food delivery boom
            Surging customer, driver and merchant bases required scaling omnichannel customer support, fast. See how a top food delivery company boosted service performance and CSAT, surpassing targets.
            Download case study
          • $1M in just 6 months: The power of expert sales support
            Find out how our sales outsourcing services, in-depth training, strategic hiring approach and strong leadership foundation exceeded high financial and CSAT targets for a legal tech company.
            Download case study
            View all case studies

              Download the Case Study

              Scaling Complex Platform Workflows for a Social Media and Technology Company

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                Download the Case Study

                Solving A Leading Food Delivery Platform’s Volume Challenges

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                I understand that my information will be used in accordance with applicable data privacy law and TaskUs' Data Privacy Policy. Please review our Privacy Policy for additional information.

                  Download the Case Study

                  $1M in Just Six Months: The Power of Expert Sales Support

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                  I understand that my information will be used in accordance with applicable data privacy law and TaskUs' Data Privacy Policy. Please review our Privacy Policy for additional information.

                  Ready to transform your business?

                  Trust + Safety experts overseeing the content moderation process
                  Trust + Safety experts overseeing the content moderation process