Speak Every Customer’s Language, Scale CX Seamlessly

Our established teams help represent, protect and grow some of the world’s most notable brands. From customer service, user safety and fraud prevention to AI solutions and sales, we have an agile approach to solve your most complex customer challenges and reach your business goals.

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Exceptional talent that stays

We build and retain skilled teams through science-backed recruiting, rigorous training and a frontline-focused culture. Our Wellness & Resiliency experts prioritise our people to ensure engaged teammates who are committed to driving results.
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Speed, agility and precision

Our GenAI platform, TaskGPT, enhances productivity, streamlines workflows, improves management, ensures security and boosts engagement.
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30+ languages

We offer seamless multilingual support to connect with global customers, enhancing satisfaction, reducing response times and driving loyalty — ensuring interactions feel personal and localised.
Our Services

Outsourcing services to represent,
protect, and grow your brand

Digital Customer Experience

We take your business to the next level by boosting frontline teams with cutting-edge technology to provide the best experience for customers.

Trust & Safety

Our robust moderation systems safeguard users everywhere, and because we also protect the people doing the work, they can stay ahead of the threats.
AI Data Services

GenAI Data Services

We power the development, maintenance and security of AI models through data collection and annotation, prompt and response writing and rating, red teaming and AI safety. We power AI technology by collecting, annotating and evaluating datasets to train machine learning models.

Learning as a Service

We scale and speed workforce proficiency and lower costs by redesigning and modernizing training curriculums.

Sales Outsourcing

We build growth mindset-oriented teams to deliver market-leading sales results and exceptional experiences.

Consulting

We guide companies with customer optimization, talent enablement, operational efficiency and strategic planning.

Financial Crime & Compliance

We blend human expertise with intelligent technology to reliably reduce regulatory risks and meet compliance, while helping predict and prevent the next threat.

Digital Customer Experience

We take your business to the next level by boosting frontline teams with cutting-edge technology to provide the best experience for customers.

Trust & Safety

Our robust moderation systems safeguard users everywhere, and because we also protect the people doing the work, they can stay ahead of the threats.

GenAI Data Services

We power the development, maintenance and security of AI models through data collection and annotation, prompt and response writing and rating, red teaming and AI safety. We power AI technology by collecting, annotating and evaluating datasets to train machine learning models.

Learning as a Service

We scale and speed workforce proficiency and lower costs by redesigning and modernizing training curriculums.

Sales Outsourcing

We build growth mindset-oriented teams to deliver market-leading sales results and exceptional experiences.

Consulting

We guide companies with customer optimization, talent enablement, operational efficiency and strategic planning.

Financial Crime & Compliance

We blend human expertise with intelligent technology to reliably reduce regulatory risks and meet compliance, while helping predict and prevent the next threat.
Recognized and Certified

Our commitment
to excellence

We partner with industry leaders. We hold the highest security certifications.
We are lauded for our work and culture.
NVIDIA
      Gold Winner Best Pan-European Contact Centre Operation - European Contact Centre & Customer Service Awards 2024
      Gold Winner Best Pan-European Contact Centre Operation - European Contact Centre & Customer Service Awards 2024
      Bronze Winner Best Employee Experience (Outsourcer) - European Contact Centre & Customer Service Awards 2024
      Bronze Winner Best Employee Experience (Outsourcer) - European Contact Centre & Customer Service Awards 2024
      Leader on Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2024
      Leader on Everest Group Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2024
      Leader on Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2023
      Star Performer on Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2023
      Great Place to Work – Philippines
      Great Place to Work – India
      Best Teams Sales
      Best Teams Product & Design
      Best Company Outlook
      Comparably Best HR
      Best Company Global Culture
      2023 Bloomberg Gender-Equality Index

        Our Solutions

        We tailor solutions to your industry
        and specific business needs

        storefront

        Retail & Ecommerce

        Enriching touchpoints, addressing cost pressures, maintaining brand integrity and driving revenue growth
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        Technology

        Empowering the most disruptive tech companies
        health_and_safety

        Healthcare

        Providing seamless, empathetic member, patient and provider care
        local_taxi

        On-Demand Travel & Transportation

        Optimizing operations, driving cost efficiencies, maximizing omnichannel experiences
        notifications

        Social Media

        Clearing queues, smashing targets, protecting users, scaling platforms
        sports_esports

        Entertainment & Gaming

        Fueling immersive customer experiences and unstoppable growth
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        Financial Services

        Delivering customer service excellence and ensuring robust security

          Our Value

          Why TaskUs

          We're innovators at our core, actively shaping the digital future rather than reacting to it. Our teams excel in dynamic environments, using advanced AI solutions to anticipate and meet evolving client needs. By staying ahead of market trends, we don't just keep pace – we drive change and help you move your business forward.

          54,800

          employees worldwide
          (as of September 2024)

          51%

          women in the workforce

          28

          sites

          30+

          languages spoken

          45%

          women in leadership

          12

          countries

          What our customers say

          "The team is proactive as well as hands on about all of our requests.”
          — Customer service leader, fintech client
          “Our teams at TaskUs are very responsive and thorough when we have questions or changes.”
          — Director, creative design solutions company
          “TaksUs understands what we need as a client really well. The team takes time to listen to our problem statements and then springs into action.”
          — CXO, online food delivery client

            Our Global Presence

            A range of sites to meet your business needs

            United States

            • Texas
            • Arizona

            Mexico

            • Tijuana
            • Puebla

            Colombia

            • Cali
            • Medellín

            India

            • Gurugram
            • Indore
            • Mohali
            • Navi Mumbai

            Philippines

            • Batangas
            • Bohol
            • Bulacan
            • Cavite (Imus)
            • Cavite (Molino)
            • La Union
            • Ortigas
            • Pampanga
            • Quezon City
            • Rizal

            Taiwan

            • Taipei

            Malaysia

            • Kuala Lumpur
            • Petaling Jaya

            Japan

            • WFH

            Croatia

            • Zagreb

            Greece

            • Thessaloniki

            Serbia

            • WFH

            Ireland

            • WFH
            Proven Excellence

            See our results

            A first-time outsourcer finds trust and success with TaskUs, reducing backlog and increasing satisfaction.

            Becoming the no. 1 vendor for a tech giant
            Case Study
            Becoming the no. 1 vendor for a tech giant

            Skills-focused recruitment, strategic location and modern training boosted efficiency and CSAT.

            Delivering 50% better issue resolution for customers worldwide
            Case Study
            Delivering 50% better issue resolution for customers worldwide

            A global presence and 24/7 support improved a credit card issuer’s customer service metrics and CSAT.

            Our Team

            Meet the experts

            Lisa McDermott

            DVP, Strategic Growth, EMEA & APAC

            Lisa is a BPO veteran with 15+ years partnering on transformational VOC/VOA initiatives. She helps businesses drive efficiency through people, process and tech optimization. Her global experience across financial services, healthcare, retail and travel sectors.
            Violaine Duchateau

            Violaine Duchateau

            SVP, Client Services

            Violaine has been driving growth with existing TaskUs clients since 2015. She currently manages the account relationship and operational performance for our largest client. Outside work, she’s a passionate road cyclist and an active member of a local cycling club.

            Jennifer Kavanagh

            VP, Client Services

            Jeni has 20+ years of experience in account and customer lifecycle management and service delivery. A Six Sigma-trained professional, she drives strategic client engagements, operational excellence and scalable solutions while fostering high-performing teams.