Global Marketplace Combats Fraud Through Financial Crime Operations
Global Marketplace Combats Fraud Through Financial Crime Operations
Preventing Losses from Fraudulent Chargebacks for a Global Marketplace
The pandemic drove an unprecedented surge in buyers and sellers on a huge global marketplace platform that continues today. But with skyrocketing sales came a rise in criminal activities leading to a significant increase in chargebacks—a loss of both items and revenue.
A TaskUs partner for member support and ecommerce outsourcing services since 2019, the company added our ecommerce fraud prevention solutions to address the problem. Discover how we quickly ramped up a large team and improved investigations and chargeback management to preserve revenue.
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